november 2009

BAI Retail Delivery Conference & Expo
Nov 3 - 5, 2009

In November Conny Dorrestijn and Joe Pine will co-present at the closing general session of BAI Retail Delivery in Orlando, US on the topic of Authenticity, what customers really want from their bank. This show annually attracts the leading bankers from around the world. Keynote of the opening programme is Colin L. Powell.

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september 2008

Sibos 2008
15-19 September

As the international payments community gathers in Vienna, Clear2Pay showcases its Open Payment Framework with some new referenes. Theme: Expect the Unexpected.... Come and meet us at booth C619.

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June 2008
The Challenge of the Channel in Retail Finance
13 June 2008, Amsterdam

Is Channel integration still one size fit for all? Chairman – Conny Dorrestijn Channel integration has been a dragon with eight heads for many financial institutions over the past decade. On excel sheets it looks only too obvious, as we add cost in a new channel, we need to optimise (read cut) somewhere else. Integration can make this happen. However “make” is the critical word in this sentence. What tools and skills does one need to execute upon this strategy? And do all banks & insurers need all channels or should they not be afraid to make choices. If you choose to be a dominant national or even global leader you might not have a choice. However profitability and customer satisfaction look also very sweet in the niche and mid-size segment, not to mention the cost of many integration projects – successful or else.

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april 2008
MasterClass
9 April, 14.00 hrs - after dinner, Nieuwegein, the Netherlands
Shiraz Partners and Joe Pine, co-author of The Experience Economy, organise a MasterClass to introduce his latest book Authenticity.

Exclusive participation on request conny.dorrestijn@shirazpartners.com
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march 2008

Risk Management in a changing climate – Friend or Foe?
14 March 2008, Brussels - a Banking & Finance congress
Chair: Conny Dorrestijn

Does risk management work? Société Générale and the recent credit crunch might suggest otherwise. However we can creating value out of risk management through strategic planning - This conference is aimed at every professional in the financial services industry who wants to get a broad understanding of the impact of the rapidly changing environment on risk management: the need, the burden and the benefit and the impact on entrepreneurship in finance.

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